Privacy Policy

We never sell your personal information.

Information We Collect

Contact information

When you reach out to us — by phone, email, or through a form on our website — we collect the details you provide, such as your name, business name, email address, and phone number.

Information submitted through forms

Our contact form, domain suggestion tool, change request form, and checkout collect the information you enter so we can respond to your request or provide the service you requested.

Website analytics

We collect basic, aggregated analytics such as pages viewed, referring source, general location, and device type so we can improve the site.

Cookies

We use essential cookies to keep you signed in and to run features like our live chat widget. We do not use advertising cookies.

SMS Communication

By providing your phone number, you consent to receive text messages from LaunchPoint regarding your inquiry, services, appointments, or account updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

We do not share mobile numbers with third parties for marketing purposes. See our SMS Terms & Conditions for details.

Email Communication

We use your email address to reply to inquiries, deliver service updates, send receipts, and provide account notifications. You can reply to any of our emails to reach us directly at support@yourlaunchpoint.site.

How Information Is Stored

Customer data is stored in secure, access-controlled cloud infrastructure. Access is limited to authorized team members who need it to provide our services.

Third-Party Providers

We use trusted providers to operate our services, including hosting, database, payment processing (Stripe), transactional email delivery, and live chat. These providers only receive the information necessary to perform their function.

Data Security

We use encryption in transit (HTTPS/TLS), encrypted storage at rest, and role-based access controls. No online service can guarantee absolute security, but we take reasonable steps to protect your information.

User Rights

You may request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of communications at any time. Contact us using the details below and we will respond promptly.

Contact Information

LaunchPoint
Website: https://yourlaunchpoint.site
Email: support@yourlaunchpoint.site